Longing To Hear Those 3 Magic Words
Hint, It's usually not "I love you."
The 3 magic words are “I will help.”
Try using them daily in any form and watch the reactions.
I can help.
I will help.
Can I help?
You’d like help?
Want a hand?
What’s this got to do with being productive, effective and plain old happier?
When people understand you are willing to assist them, to take the time to support them, or even just hear what they have to say, their tension is reduced. Calm people are more effective than frustrated and tense people. Sometimes it stops a complainer from complaining because it highlights that they don’t really want help, they just want to vent.
What’s in it for you? Your focus turns toward them and away from what is often a habitually resistant or dismissive reaction to what they’re talking about or asking for. Resistant attitudes are exhausting and limiting.
Teamwork occurs. Negativity disappears. Stalled projects are restarted. Miscommunications clear. Profits happen. People feel better.
Sometimes you know just the thing to help them figure out a way to do something more easily. Offering a hand, even if it isn’t your job and maybe especially if it isn’t your job, helps people accomplish more and more quickly than if they’re working solo.
It’s productivity personified.
Keep the spirit alive by saying those 3 precious words at least once a day and watch what happens. Challenge your staff and your family to do the same and remember, if you’re the leader, it’s even more important for you to say it.
Share a time when someone offered you the 'wrong' kind of help: advice when you needed a hand? What did it feel like when someone offered you help when you didn't expect it? Leslie@MasteryConsulting.net