The real meaning of those chirpy words that can feel hard to live up to...

You've got three chances to help your email recipient help you get what you need.

How a leaky roof helped my ego get the better of me.

Take the No Buts Challenge to expand your thinking. It's easy and powerful.

Tips to creating better conversations and relationships.

What does it mean to you when someone says, "No." Should you stop there or keep going?

Dammit, I said ish not at! The accusation stops everyone cold for a moment before minds launch into swirls of irritation and defense.

As promised, here are three tips that will entice people to enjoy your company even more.

What do they know about you that they're not telling you? What’s your reputation? Credible? Reliable? Late? Fun? Overbearing? Disorganize

It’s hard to have a high quality conversation if you’re thinking something different than what you’re saying. So why are you talking anywa

What’s the most important habit you can cultivate to increase your staff’s engagement?

3 magic words are “I will help.” Try using them daily in any form and watch the reactions. I can help. I will help. Can I help? You’d li